Making onboarding and knowledge feel clear, accessible and repeatable.
HiveMind helps growing organisations turn scattered knowledge and ad-hoc onboarding into a structured, AI-supported learning system. We combine psychology-led consulting, bespoke learning journeys and an AI-powered Knowledge Management System so your teams can onboard faster, share what they know and perform with confidence.
We design learning and onboarding journeys around real roles, teams and workflows. Each path reflects your context, tools and priorities, so people learn exactly what they need to do their job well, from day one.
Our platform uses AI to surface the right documentation, guidance and next steps at the right time. An “AI work buddy” that answers context-specific questions or analytics that show where people struggle, we turn your knowledge into a living, adaptive system.
We build everything around live use-cases from your organisation; your tools, your processes, your clients. Onboarding tasks, checklists and learning modules map directly to real work, so knowledge is applied immediately.
HiveMind fits around how your teams already work. We plug into your existing tools and rhythms, reducing context-switching and “yet another platform” fatigue. Learning and documentation become part of everyday work rather than a separate chore.
We start by mapping your current world: how knowledge is stored, how people join and move roles, where onboarding breaks and where documentation lives. Through stakeholder interviews and systems reviews, we surface the real pain points behind knowledge silos, fragmented onboarding and compliance overload.
We co-design a tailored knowledge and onboarding architecture: role-specific journeys, centralised “single source of truth” documentation, and interactive training. Everything is psychologically informed and aligned to your culture, processes and systems.
We pilot, iterate and embed. Together, we roll out your new onboarding and knowledge flows, measure time-to-productivity, engagement and feedback, then refine until the system feels natural and sustainable. Our team stays close so your organisation can keep improving, even as it grows and changes.
Here’s what working together usually feels like:
We spend time with your teams before we touch a single template. Through conversations, workshops and quiet 1:1s, we listen for patterns: where people feel lost, where knowledge gets stuck, and what “this would be so much easier if…” sounds like in your context. That shared picture becomes the brief for everything that follows.
We translate those insights into simple, practical changes: clearer journeys, better signposting, and AI support. We prioritise the few interventions that remove the most friction and choose formats your teams will genuinely use.
We roll things out in manageable pilots, build internal champions and watch how people really use the new flows. Together, we tweak language, touchpoints and automation until the system feels natural. Our goal is for your teams to own it confidently, so that improving onboarding and knowledge becomes an ongoing habit.
Explore our latest thinking on onboarding, learning culture and knowledge management and how AI can support, the human side of work.
